If we’ve learned anything from the Spring semester, it’s that everyone really does learn
differently. Some people like live instruction with demonstrations; others prefer to watch a pre-recorded
video and then try it on their own. To that end, we have created a wide range of training opportunities. We
hope that you can find the training option that best suits your needs.
Asynchronous Training Module
We have created a training package specifically designed to help walk you through building out your Isidore
sites for the Fall semester.
LEARN: Preparing Your Isidore Course Site for the Fall 2020 Semester
Live Training Sessions
We are partnering with individuals and groups around campus to run a number of training sessions throughout
the summer to help you prepare for the Fall semester. We will be adding more sessions as we get them
scheduled, so check the training schedule below often to see the latest offerings.
Isidore Help Documentation
We strive to keep our help documentation for literally everything within Isidore as up-to-date as possible.
This documentation provides step-by-step instructions for almost everything you could need in Isidore. We
highly recommend checking out this help for answers to quick questions about tools in Isidore that you may
Isidore Help Documentation
Seeking Support and Building Community
Support from Colleagues
UD is lucky to have a caring community of faculty and staff colleagues who have a wealth of
information and ideas for solving problems. Don’t hesitate to reach out and ask for help from your peers
when it comes to rethinking an assessment strategy, brainstorming ideas for how to demonstrate a particular
topic, finding new resources, and more. You can find the names and profiles for many people at UD by
filtering by different departments in the UD
You are also invited to join the new listserve for Flexible Teaching. By joining this group, you
will be able to email firstname.lastname@example.org
your questions/ideas, and all who have joined will be able to see and respond to your message.
To join, please follow the instructions in this guide.
Support from UDit
The UDit Service Center is your first stop for all technology questions, including Zoom,
classroom tech, UD accounts, and more. With their expanded hours, they are able to efficiently answer
questions and make sure you are connecting with the people who can best help.
See the UDit Service Center’s
contact information, hours, and knowledgebase.
Support from eLearning
As always, we are here to help. We want to do whatever we can to help you be successful.
However, as we expect a large volume of requests, we ask that you first review our training materials to see
if you can find answers to your questions there. If you can’t find the answer, please don’t hesitate to
reach out - we will do our best to get back to you as soon as possible.
We will try to respond to all emails and voicemails within one business day. Consultation
requests should be submitted for questions that require more in-depth discussion. Consultations may take a
few days to be scheduled.
Hours: Monday - Friday, 8:00 AM - 4:30 PM, EDT
Submit a consultation request